Case Study

Domino’s Drops: Cookies, Curries & Chaos

Two back-to-back UGC-style launch campaigns helping Domino’s turn limited-time menu drops into social-first craving content.

Goal: AwarenessProduct discoveryLaunch momentumSocial engagementOrder intent
Domino’s Double Choc cookies beside the Indian range pizza
Two launches, two different product stories, one social-first campaign approach.
Client
Domino’s
Sector
Food & Drink / QSR
Goal
Awareness
Channels
Instagram Reels, TikTok
Services
UGC Campaign Creative, Short-Form Video, Creative Direction
Overview

Two product launches, two different reasons to care.

Domino’s was launching two very different menu moments: an indulgent dessert drop and a flavour-led Indian range. Each needed a different creative angle, but both had to work in the same environment: fast-moving social feeds where people decide quickly whether something looks worth trying.

The cookie campaign leaned into texture, indulgence and dessert craving. The Indian range campaign leaned into curiosity, spice and first-reaction content.

The job was not simply to show the products. It was to make them feel easy to understand, easy to react to and easy to imagine ordering.

The problem

The challenge

Limited-time menu launches can disappear quickly in-feed if the content feels too polished, too slow or too much like a conventional advert. For both drops, the content needed to:

  • show the product clearly within the first few seconds
  • give people a reason to care
  • feel native to TikTok and Instagram
  • create appetite or curiosity quickly
  • support launch awareness without over-explaining the offer

What most food campaigns get wrong

Food content often looks good but lacks a clear social mechanic. A clean product shot can show what something is, but it does not always create the reaction that makes people stop, comment, share or click through.

Two launches

Two campaigns, two creative angles

Back-to-back product drops that shared one social-first approach but needed different ways in.

Stack of Domino’s Double Choc & Caramel cookies with a gooey caramel centre

Campaign 1: Double Choc & Caramel Cookies

Dessert craving and texture

The cookie campaign was built around indulgence and texture. The useful moments were close-ups, broken cookies, melted chocolate, gooey caramel and first-bite reactions. The content needed to make the product feel like an easy add-on to an order.

Content angles

  • Gooey centre reveal
  • First bite reaction
  • Late-night dessert craving
  • “Would you add this to your order?”
  • Close-up texture shots
  • Indulgent product moments
Domino’s Indian range pizza on a wooden board

Campaign 2: Indian Range

Flavour discovery and curiosity

The Indian range campaign was built around flavour discovery. The useful moments were spice cues, pizza close-ups, creator reactions, curiosity hooks and comparison-style content. The aim was to make the range feel new, bold and worth trying.

Content angles

  • “Would you try this?”
  • Spice reaction
  • Pizza pull / close-up slice
  • Indian takeaway meets pizza
  • Taste-test reaction
  • New menu discovery
How we worked

The strategy

Both campaigns used the same underlying social-first logic: give the audience a clear product moment, make the hook obvious, and let the creator-style format carry the reaction.

Make the product obvious

The first job was clarity. Viewers should understand what they are looking at before they have time to scroll past.

Build around reaction

UGC works best when it gives people a human response to mirror. First bites, surprise, curiosity and texture all create easier entry points than polished product shots alone.

Match the platform

The content was designed for vertical viewing, fast hooks, natural pacing and simple product-led storytelling across Instagram and TikTok.

The system

From menu drop to social content system

One repeatable path took each menu drop from launch to in-feed reaction.

  1. 1Product Drop
  2. 2Hook Angles
  3. 3UGC Briefs
  4. 4Filming
  5. 5Short-Form Edits
  6. 6Instagram / TikTok
  7. 7Audience Reaction
  • product made clear early
  • hooks built around craving or curiosity
  • creator-style filming
  • vertical-first edits
  • comments, saves and engagement watched
The work

The creative execution

The campaigns were built around short, repeatable content moments rather than one overproduced hero asset. That mattered because both launches needed multiple ways into the product: some people respond to texture, some respond to flavour, some respond to creator reaction, and some just need to see the product clearly enough to want it.

What we delivered

Campaign outputs

  • UGC-style short-form video concepts
  • Instagram Reels content
  • TikTok content
  • Product-led hook development
  • Creator-style reaction formats
  • Close-up food content
  • Campaign assets for two separate product drops

Exact asset counts can be confirmed on request.

The result

What we watched

For product launch content, the useful numbers are not only views. Views tell you whether the content reached people, but they do not explain whether the product landed. For campaigns like this, we would also look at signals such as watch-through, saves, shares, comments, profile actions, click intent and the quality of audience reactions.

Metric watchedViews
Metric watchedWatch-through rate
Metric watchedSaves
Metric watchedShares
Metric watchedComments
Metric watchedProfile actions
Metric watchedClick intent
Metric watchedSentiment / reaction quality
The takeaway

What this project shows

This project shows how limited-time product launches can be turned into repeatable social content systems. The creative does not need to be complicated, but it does need a clear job.

For the cookies, the job was to create craving. For the Indian range, the job was to create curiosity. For both, the path was the same: make the product clear, make the hook immediate, and create content that feels native to the platforms people are already using.

Launching something new?

A product launch needs more than a few nice posts. It needs a clear angle, platform-native content and a simple way for people to understand why they should care.

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